FAQ

Where do we collect the van from?

Come to our Farm: Croft Foot Farm, Docker, Kendal, Cumbria, LA8 0DF Or we can pick you up from Oxenholme train station, just outside Kendal and on the main line from London Euston to Glasgow. For a small additional charge we can organise airport pick ups.

Where can I leave my car?

We can store your car in our garage for the duration of your hire period.

How do I store my food?

The van has cupboard space and a fridge which keeps cool with cool packs. These last about 3 days and can be re-frozen at campsites in order to keep the fridge cool. There is no freezer.

What fuel does it run on?

You will receive the camper with a full tank of Unleaded and it is the hirer’s responsibility that it is returned full up.

What about electricity?

There is a hook up kit for use at campsites to allow for electrical items to be used in the van. When ‘rough’ camping the leisure battery will supply some electricity without draing the vehicle battery.

Who can drive the van?

Only those authorised in our rental agreement with you.

How is the van to drive?

This van was built in the 1960s when vehicles were very different! Polite suggestions for an enjoyable holiday; Please keep the speed down. You will find the gears and brakes very different to modern cars and it is advisable to leave lots of space and allow lots of time for braking and gear changing. Use the gears to slow down when descending hills and don’t let the brakes get too hot. Don’t let the van struggle up hills – better to change down and keep the revs up.

What is the booking deposit?

£150 non-refundable booking deposit is taken to secure the dates. The full balance is to be paid 21 days before departure. A security deposit of £500 needs to be cleared before departure which will be refunded on safe return of the camper and contents.

What if the van breaks down?

We have a comprehensive breakdown cover in place. In the event of the van being irreparable we will refund the remainder of your hire period.

What is the small print?

The boring but most important stuff but needs to be read, click here to read our terms and conditions.

What is the drive away awning?

A tent that attaches to the side of the van for additional living and sleeping space

Are there age restrictions?

The driver/hirer must be aged 25-70.

What if I have points on my licence?

Please call us to clarify on individual cases.

Is there a limited Mileage?

No but the van is not to be taken on ferry crossings or to be taken abroad.

Can I bring my own pet sheep?

No pets I’m afraid – only stuffed cuddly toys.

What happens when I return the van?

You must return the van by 10am on the last day of you hire period. Failure to do so is in breach of our terms and conditions and an additional charge may be made. The insurance may also be void.

What is included in the price?

Included free within the hire price is your van, fully comprehensive insurance for the first driver, unlimited mileage, Breakdown cover, bottle of camping gas, mains hook up, cooking equipment, crockery, cutlery, and extra outdoor table and chairs so you can enjoy the sunshine. We even provide the kitchen sink!

Whats in the van?

• Fridge and cool packs.
• Gas Cooker and cylinder
• Rock and Roll (fold out) double bed
• Roof Hammock
• Childs bunk
• Crockery
• Cutlery
• Cooking utensils
• Pots and pans
• Kettle
• Cafetiere
• Tea pot
• Washing up bowl
• Hot water bottles
• Flask
• Hook up kit
• Rechargeable lantern
• Levelling blocks
• Umbrella
• Corkscrew and bottle opener
• Clothes line and pegs
• Dustpan and brush
• Outdoor table and chairs
• First aid kit

What are the Terms and Conditions?

You can read our Terms and Conditions by clicking here.